Privacy Policy

At ConnectUs, we take the privacy and security of educational data seriously. This Privacy Policy outlines how we collect, use, and protect the information provided by schools, teachers, parents, and students using our platform.

1. Information We Collect

We only collect the information necessary to provide our educational tools and maintain secure access to school data. This includes:

• Institution Data: School names, administrator contact details, billing information, and institutional preferences.
• User Account Information: Names, email addresses, phone numbers, and secure PINs utilized by teachers, parents, and students to access their respective portals.
• Academic Data: Student rosters, grades, assignment notes, attendance, and progress reports entered by authorized school faculty.

2. How We Use Information

The data collected on ConnectUs is strictly used to facilitate the operations of the subscribing school. We use this information to:

• Provide real-time academic tracking and communication between teachers and parents.
• Generate smart reports and performance dashboards for school administrators.
• Process billing, send transactional emails, and provide technical support.

We do not sell, rent, or lease student or school data to third parties under any circumstances.

3. Data Security and Infrastructure

Protecting student information is our highest priority. We implement robust security measures to ensure data integrity:

• Isolated Databases: Each subscribing school operates on its own secure, isolated cloud database to prevent data overlap or unauthorized access.
• Access Controls: Student data is only accessible to users with authorized, verified PINs provided by the school administration.
• Activity Logging: All grade modifications and system actions are time-stamped and logged to maintain full transparency for administrators.

4. Data Retention and Deletion

Schools retain ownership of their academic data. If a school cancels their ConnectUs subscription, we will securely hold the historical data for a 60-day grace period to allow administrators to export their records. Following this period, all student and institutional data associated with the account may be permanently and irretrievably deleted from our active servers.

5. Contact Us

If you have any questions regarding this Privacy Policy, your school's data, or our security practices, please contact our support team at info@connectusonline.org.