Privacy Policy

At ConnectUs, we take the privacy and security of educational data seriously. This Privacy Policy outlines how we collect, use, and protect the information provided by schools, teachers, parents, and students using our platform.

1. Information We Collect

We only collect the information necessary to provide our educational tools and maintain secure access to school data. This includes:

• Institution Data: School names, administrator contact details, and institutional preferences.
• User Account Information: Names, email addresses, phone numbers, and secure PINs utilized by teachers, parents, and students to access their respective portals.
• Academic Data: Student rosters, grades, assignment notes, and progress reports entered by authorized school faculty.

ConnectUs does not collect, store, or have access to payment card numbers, bank account details, or any other financial information. All payment data is handled exclusively by PayPal in accordance with their own privacy and security standards.

2. How We Use Information

The data collected on ConnectUs is strictly used to facilitate the operations of the subscribing school. We use this information to:

• Provide real-time academic tracking and communication between teachers and parents.
• Generate smart reports and performance dashboards for school administrators.
• Send transactional emails such as credential slips, PIN reset links, and account notifications.
• Verify subscription status and enforce plan limits in accordance with your active PayPal subscription.

We do not sell, rent, or lease student or school data to third parties under any circumstances.

3. Data Security and Infrastructure

Protecting student information is our highest priority. We implement robust security measures to ensure data integrity:

• Isolated Databases: Each subscribing school operates on its own secure, isolated cloud database to prevent data overlap or unauthorized access.
• Access Controls: Student data is only accessible to users with authorized, verified PINs provided by the school administration.
• Activity Logging: All grade modifications and system actions are time-stamped and logged to maintain full transparency for administrators.
• Encrypted Credentials: All PINs and access codes are stored using industry-standard cryptographic hashing and are never stored in plain text.

4. Third-Party Payment Processing

ConnectUs uses PayPal as its exclusive payment processor for all subscription billing. When you subscribe to a ConnectUs plan:

• Your payment information — including card details, billing address, and transaction history — is collected and processed directly by PayPal and is governed by PayPal's Privacy Policy.
• ConnectUs receives only a subscription confirmation and subscriber identifier from PayPal to verify that your plan is active. We do not receive or store your full card number, bank details, or CVV.
• PayPal maintains its own security certifications and data protection standards independent of ConnectUs.

5. Data Retention and Deletion

Schools retain ownership of their academic data. If a school cancels their ConnectUs subscription, we will securely hold the historical data for a 60-day grace period to allow administrators to request reactivation or a data export. Following this period, all student and institutional data associated with the account may be permanently and irretrievably deleted from our active servers.

6. Children's Privacy

ConnectUs is designed for use by educational institutions and is operated under the supervision of school administrators. Student accounts — including those belonging to minors — are created and managed exclusively by authorized school staff. We do not knowingly collect personal information directly from children. All student data is provided and controlled by the subscribing school.

7. Contact Us

If you have any questions regarding this Privacy Policy, your school's data, or our security practices, please contact our support team at info@connectusonline.org.